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Our return policy allows returns or exchanges for products purchased in the last 30 days. If you'd like to start a return, please visit our Return Portal. You will be asked to upload a photo of your item. Dermalogica will not accept images from our w
Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. If you'd like to start a return, please visit our Return Portal. To initiate the return process with your order number and details a
Our return policy allows returns for products purchased in the last 30 days. If you'd like to proceed with a return, please visit our Return Portal. Once your request is approved, you will receive a prepaid return label via email. All returns must be
Once we receive your returned product(s), processing your return and issuing your refund/credit may take up to 30 days. After processing, you will be notified via email when the refund has been issued. It may take up to 5-10 business days for your fi
We are sorry to hear you received the wrong item in your order! Please submit a return request through our automated Returns Portal. Include a photo of the item received and the name of the missing item(s). Please double-check the package for any not
We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please submit a return request within 30 days of receiving the order and include photos of the damaged items or package. We will review the provided d