Dermalogica Canada

<p>Once we receive your returned product(s), processing your return and issuing your refund/credit may take up to 30 days. After processing, you will be notified via email when the refund has been issued.</p><p>It may take up to 5-10 business days for your financial institution to authorize the return to your credit card.&#xA0;</p>

Once we receive your returned product(s), processing your return and issuing your refund/credit may take up to 30 days. After processing, you will be notified via email when the refund has been issued. It may take up to 5-10 business days for your fi

When will I get my refund?

Returns, Refunds + Exchanges

What’s your return policy?

How do I make a return?

How do I start a return?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

What is your shipping policy?

How long does delivery take?

Do you offer free shipping?

How much does shipping cost?

How do I track my order?

What if my package gets lost or arrives damaged?

Do you ship worldwide?

Do you offer expedited shipping?

My order was marked delivered but it’s not here.

Shipping + Delivery

How do I earn points?

How do I use my rewards points?

How do I become a member of the ‘Heathy Skin’, ‘Radiant Skin’ and ‘Brilliant Skin’?

How do I maintain my status within the tiers?

Do my points expire?

Am I able to use points at checkout?

How can I qualify for an anniversary gift?

Loyalty + Rewards

Promotions

How do I cancel my subscription?

How do I skip a subscription shipment?

Subscriptions

When will I get my refund?Updated 4 months ago