How do I make a return?Updated 4 months ago

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging.

Return by mail

If you'd like to start a return, please visit our Return Portal. To initiate the return process with your order number and details about the item you wish to return. Photos may be required. Print the shipping label and drop off your return at a Canada Post location.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.