Dermalogica Canada

Discover everything you need to know about our promotions, including current offers, eligibility, and terms. From exclusive discounts to gift-with-purchase deals, this guide ensures you never miss out. For further assistance, connect with our support

Promotions

What’s your return policy?

How do I make a return?

How do I start a return?

When will I get my refund?

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

Returns, Refunds + Exchanges

What is your shipping policy?

How long does delivery take?

Do you offer free shipping?

How much does shipping cost?

How do I track my order?

What if my package gets lost or arrives damaged?

Do you ship worldwide?

Do you offer expedited shipping?

My order was marked delivered but it’s not here.

Shipping + Delivery

How do I earn points?

How do I use my rewards points?

How do I become a member of the ‘Heathy Skin’, ‘Radiant Skin’ and ‘Brilliant Skin’?

How do I maintain my status within the tiers?

Do my points expire?

Am I able to use points at checkout?

How can I qualify for an anniversary gift?

Loyalty + Rewards

How do I cancel my subscription?

How do I skip a subscription shipment?

Subscriptions